SMS Terms
Effective Date: September 2026
These terms apply to the text message notifications South Star Roofing sends to its own employees and crew members through Starstruct, the work management system we operate. They should be read together with Section 13 of our Privacy Policy.
1. Who Receives Messages
Only active South Star Roofing employees and crew members who have been issued a Starstruct login and who have enrolled themselves.
There is no public sign-up. We do not send text messages to customers, homeowners, or prospects on this program.
2. How You Enroll
Enrollment is by your own action. SMS is off by default for every notification type — nothing is pre-checked or pre-filled.
You enter your own mobile number on your profile in Starstruct, open Settings › Notifications, and switch on the specific notification types you want. Switching a type on is your consent to receive those messages. No one can enroll you, and an administrator cannot switch SMS on for you.
The full process, including screenshots of the screen where it happens, is documented at southstarroofing.com/sms-notifications
3. What We Send
Operational alerts about your assigned work:
A new job lead entered into the system
A new message posted by a colleague on a job
Photos uploaded to a job
We do not send marketing or promotional text messages on this program.
4. Message Frequency
Frequency varies with your own job activity and with which notification types you switched on. There is no scheduled or bulk send.
5. Cost
Message and data rates may apply under your own mobile plan. South Star Roofing does not charge you for these messages.
6. How to Stop Receiving Messages
Reply STOP to any message. All further texts stop immediately.
Or switch the SMS toggles off in Settings › Notifications, individually or all at once.
Reply START to resume, or switch the toggles back on.
Reply HELP for help.
7. Mobile Information Sharing
We do not sell, rent, or share employee mobile numbers or SMS consent with any third party. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.
Mobile numbers are transmitted only to our messaging carrier, for the sole purpose of delivering the notifications described in these terms. Numbers are removed when an employee leaves the company.
8. Delivery
Message delivery depends on your mobile carrier. Carriers are not liable for delayed or undelivered messages.
9. Changes to These Terms
We may update these terms. The revised version will be posted on this page with an updated date. Continued enrollment after a change means you accept it.
10. Contact
Email: [email protected]
Phone: 561-537-5544
